Donor Outreach Representative

Req No.
Regular Full-Time


The Outreach Representative will be responsible for contacting donors daily. S/he will be a part of a vibrant and innovative development team and will participate in several campaigns, including managing, contacting, cultivating and soliciting supporters and educating donors on their planned giving options. The Outreach Representative will possess strong relational skills that will motivate and facilitate donor giving. S/he will build relationships with donors by emailing, calling, mailing handwritten notes, and other touch points throughout the year. The Outreach Representatives will also be assigned administrative and fulfillment duties related to the donor contacts.


Responsibilities will include, but are not limited to:
• Build and maintain relationships with donors by phone and mail;
• Implement and manage an ongoing communication strategy with individual donors;
• Track appropriate metrics related to the position using the SPLC donor database;
• Cultivation and solicitation of existing donors.


• Commitment to SPLC’s mission to achieve equality;
• Familiarity with fundraising or sales;
• Outgoing with an ability to establish and enjoy a rapport with people committed to SPLC’s mission;
• Effective written and oral communication skills;
• Highly motivated and energetic, ability to show initiative and work independently;
• Demonstrated knowledge of Excel and Word;
• Bachelor’s degree preferred.


Other Special Considerations:
This job is performed under general office conditions, and is not subject to any strenuous physical demands or dangerous conditions.


The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.


An Equal-Opportunity Employer with a Commitment to Diversity
Southern Poverty Law Center (SPLC) is proud to be an equal opportunity employer, and as an organization committed to diversity and the perspective of all voices, we consider applicants equally of race, gender, gender identity, color, sexual orientation, religion, marital status, disability, political affiliation, national origin, or prior record of arrest or conviction.


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