The Southern Poverty Law Center, a leading civil rights organization located in Montgomery, Alabama, has an immediate opening for a Development Coordinator.
Under general supervision, receives, screens, and answers correspondence and updates donor gift records.
• Provides friendly and courteous customer service to SPLC’s most loyal donors;
• Responds to all correspondence in a timely manner;
• Maintains and updates donor demographic and gift records using a sophisticated database system;
• Works closely with the Lead Auditor to ensure donor record demographics and payment methods are accurate;
• Provides a warm, friendly, and positive experience for all donor interactions;
• Aids in the production of monthly donor statements.
• College degree preferred;
• 3 years of direct customer service / office administration experience required;
• Basic bookkeeping knowledge;
• Strong telephone and written correspondence skills;
• Excellent computer skills; must be highly proficient in word processing, spreadsheet, and database programs;
• Ability to communicate well with others;
• Must be a self-starter who is able to establish priorities and meet deadlines;
• Detail and process oriented;
• Must be able to work in a fast-paced environment with demonstrated ability to manage multiple competing tasks and demands;
• Must be able to react to change productively;
• Must be a team player.
Other Special Considerations:
This job is performed under general office conditions, and is not subject to any strenuous physical demands or dangerous conditions.
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
An Equal-Opportunity Employer with a Commitment to Diversity
Southern Poverty Law Center (SPLC) is proud to be an equal opportunity employer, and as an organization committed to diversity and the perspective of all voices, we consider applicants equally of race, gender, gender identity, color, sexual orientation, religion, marital status, disability, political affiliation, national origin, or prior record of arrest or conviction.